Indo Nusa Holiday Agency
- Booking & Payment
- A minimum deposit of 30% is required, with full payment due no later than 7 days before departure.
- A booking is confirmed once payment is received.
- Price
- Includes services as stated in the package.
- Excludes personal expenses & additional costs.
- Prices may change due to airline/hotel policies, fuel surcharges, or government regulations.
- Itinerary Changes
- May occur due to weather, traffic, or unforeseen conditions.
- We will provide the best possible alternatives.
- Cancellation Policy
- More than 30 days before departure: 25% charge.
- 15–30 days before departure: 50% charge.
- Less than 15 days before departure: 100% charge (non-refundable).
- Force majeure (natural disasters, pandemics, government policies, etc.) will follow the refund/reschedule policy of service providers (airlines/hotels).
- Responsibility
- We are responsible for services included in the package.
- We are not responsible for loss of personal belongings, illness, accidents, or events beyond our control.
- Participants
- Must provide accurate personal details, behave properly, and follow instructions during the trip.
- Violations may result in termination of services without refund.
✦ By confirming a booking with Indo Nusa Holiday Agency, you are deemed to have read, understood, and agreed to these Terms & Conditions.
